Software Development & Technical Support
 |
Programmers |
US$ 75.00 |
|
Systems Analysts & Database Administrators |
US$100.00 |
|
Senior Systems Analysts & Project Managers |
US$120.00 |
|
Consultants & Partners |
US$150.00 |
Conditions For Provision Of On-Site Implementation
Support
|
Round trip airfares (business class or equivalent
for flights of 4 hours duration or longer) |
|
Hotel accommodation |
|
US$100.00 per diem per person |
|
Work permits, if required |
On-Call Support Outside Of Regular Office Hours
| |
Stand-By |
Call-Out |
| For Customers With On-Call
Support Agreements |
|
|
Programmers |
US$37.50 |
US$ 75.00 |
|
Systems Analysts & Database Administrators |
US$50.00 |
US$100.00 |
|
Senior Systems Analysts & Project Managers |
US$60.00 |
US$120.00 |
|
Consultants & Partners |
US$75.00 |
US$150.00 |
| For Customers Without On-Call
Support Agreements |
|
|
Programmers |
US$45.00 |
US$ 90.00 |
|
Systems Analysts & Database Administrators |
US$60.00 |
US$120.00 |
|
Senior Systems Analysts & Project Managers |
US$72.00 |
US$144.00 |
|
Consultants & Partners |
US$75.00 |
US$150.00 |
Regular office hours are 8:30a.m. to 5:00p.m. EST Monday thru
Friday, except on public holidays.
On-call support hours are 7:00a.m. to 11:00p.m. EST daily, including
weekends and public holidays.
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